Riverview Blues
Privacy policy
How we handle player and family information, in plain language. This is a youth team run by volunteers, and we treat your child's information the way we would want our own treated.
The short version
- The public website shows team information and the player profiles a family has agreed to publish. Nothing else about your child.
- Birth dates, home addresses, medical information, emergency contacts and finances are never public.
- Behind the scenes, each team volunteer sees only what their role needs.
- Guardians control media consent and can change it at any time.
- We do not sell information. The public pages count visits with Google Analytics, and the site does not use advertising trackers.
What is public
Anyone can see the team’s schedule, results, standings, news, tournaments, sponsors, and the coaches and staff who have agreed to be listed. Events the team marks as private, such as some practices and meetings, stay off the public site.
A player appears on the public site only once the team publishes a profile with the family’s agreement. A published profile shows these fields and nothing else:
- Name
- As the family agrees it should appear.
- Jersey number and position
- Including shooting hand and captaincy.
- Short profile
- A few lines, a pump-up song, favourite player, favourite pre-game meal, a favourite Blues memory and a fun fact, written with the player.
- Headshot and photos
- Only while a guardian's public website media consent is on.
Unpublished players have no profile page and do not appear on the public roster or in search results.
What is never public
These are kept in restricted parts of the database that the public website cannot read at all:
- Birth dates
- Home addresses, phone numbers and email addresses
- Medical information, allergies and medications
- Emergency contacts
- Fees, payments, balances and fundraising sales
- Forms and signed documents
- Availability responses
- Private event notes and team messages
Who on the team sees what
Family information is kept in the team’s private records, which only team volunteers can open. Access follows the job someone does for the team, and these rules are enforced by the database itself, not only by what the screens show.
Team manager
What it takes to run the team, including forms, medical and emergency details, household balances and team messages.
No limits within the team. Sensitive changes are recorded in an audit log.
Head coach
Roster, availability, and medical and emergency details for player safety.
Household balances and payments.
Assistant coaches
Roster, availability and emergency contacts.
Medical details, household balances and payments.
Safety staff
Roster, and medical and emergency details for player safety.
Household balances and payments.
Treasurer
Roster, household balances, payments and fundraising records.
Medical details and emergency contacts.
Communications
Roster, news, public player profiles, photos, media consent and team messages.
Medical details, emergency contacts, household balances and payments.
Read-only staff
Schedule and roster.
Medical details, emergency contacts, household balances and payments.
Organization administrators can see everything, for support and oversight. Staff access ends when their role on the team ends.
Photos and media consent
Each season, a guardian chooses where a player’s photos may be used. Every option starts switched off until a guardian turns it on:
- Public website: roster headshot, profile and game photos.
- Team social media: posts on the team’s own accounts.
- Sponsor content: material made with or for a team sponsor.
Team photos in news stories, such as the team gathered on the ice after a game, are published only when the club has cleared them for the website. Any family can ask the team manager to take one down, and it will be removed from the site.
To change consent, contact the team manager. Website changes take effect as soon as they are recorded. Photos already posted to social media or printed cannot always be recalled, but we will remove what is in our control.
To remove a profile from the public site entirely, contact the team manager and it will be unpublished.
Messages, email, cookies and analytics
The contact form sends your name, email address and message to the team manager so they can reply. Please keep health, financial and other private details out of it.
Team messages are sent through an email delivery service, which tells us whether a message was delivered so no family misses an important update.
The site uses a cookie only to keep team staff signed in. We do not use advertising or cross-site tracking cookies.
The public pages use Google Analytics to count visits and see which pages, games, sponsors and buttons people use, so we can improve the site and show sponsors the exposure they receive. Google Analytics sets its own cookies in your browser and reports visits in aggregate. It never receives your name, email address or phone number, or anything you write in the contact form, and it does not run in the team’s private staff area or on the sign-in and password pages. It does count the words typed into the site search, so we can see what visitors look for and what the site is missing; a search that looks like an email address or phone number is not run or recorded. To opt out, block cookies for this site or use Google’s opt-out browser add-on.
Some news stories include a video hosted on YouTube. Nothing loads from YouTube until you press play; the video then plays from YouTube’s privacy-enhanced service, and YouTube’s own privacy policy applies to it.
League team pages and game pages list each opposing league team’s season roster: names, jersey numbers and positions only, as its association publishes them.
How long we keep information
Player and family records are kept while a player is with the team, and through the following season so returning families do not start over.
When a player leaves, the team manager removes medical details, emergency contacts and forms that are no longer needed. Photos with a withdrawn consent come off the public site.
Financial records are kept longer, because the team’s books have to stay complete for the families who fund it. Mistakes are corrected with a new entry rather than erased.
Your choices and questions
Guardians can ask to see, correct or remove their household’s information at any time, including contact details, forms, emergency contacts and media consent.
To do that, or to ask a question about this page, contact the team manager.
See also the terms of use.
